coverage
Where and When You
Need It
Facility managers don’t have time to play the “who’s on call” guessing game, and BERCO refuses to make them wait.
Our strategic network across six Southeastern states means every store enjoys rapid dispatch and locally based service. All coverage zones are mapped to technician proximity and warehouse supply, so repairs and maintenance are completed in hours - not days.
Our current and expanding coverage map includes:
- Florida: All major metros, regional cities, and rural routes
- Georgia: Metro Atlanta, all secondary and tertiary markets
- Alabama, Mississippi, North Carolina, South Carolina: Complete state coverage with warehousing, staff, and full emergency support
We position our team and inventory based on your store locations, and reroute regional resources
after hurricane, storm, or seasonal demand spikes.
24/7/365 Live Support - No Matter When, No Matter Where
BERCO provides round-the-clock live support, not automated phone trees or “form-only” service requests. Every after-hours and urgent call is answered by a trained dispatcher who can assess needs, dispatch immediately, and track the call through resolution.
Regional Warehouses = Parts on Hand
Our distributed warehouses in Charlotte, Jacksonville, Lakeland, and Cape Coral keep all major OEM parts available for overnight or same-day delivery, eliminating the delays typical of non-specialists.
Flexible Service to Match Any Chain Structure
- Multi-site PM: Synchronized, chain-wide maintenance that ensures no store is skipped
- One-call installations: New stores or mass changeouts managed from intake to completion
- Temporary/seasonal expansions: BERCO scales up support for your temporary surge staffing
Coverage Maps
BERCO is your Southeast US partner covering Florida, Georgia, Alabama, Mississippi, North Carolina and South Carolina.
Frequently Asked Questions about Coverage (FAQs)
Can you cover holiday and storm surges?
Yes. Our systems include “surge protocol” for peak seasons and after severe weather or promotional events.
How does BERCO coordinate coverage for a store opening or chain expansion?
We assign dedicated project leads to manage site coordination, tech training, and equipment staging as needed.

