Inventory

How Does BERCO’s Inventory System Keep Your Business Running?

At BERCO, we understand that waiting on parts means lost revenue and frustrated customers. That’s why we’ve invested heavily in building a robust inventory and logistics network tailored to the needs of beverage and hot food equipment service for multi-site operators across the Southeastern United States.


Our inventory strategy ensures that technicians arrive with the right parts in hand for first-time fixes, eliminating needless return visits and minimizing downtime.


Strategic Warehouse Network

  • Four Full-Service Warehouses: Located in Charlotte, Jacksonville, Lakeland, and Cape Coral, our warehouses are strategically positioned to support fast parts delivery across Florida, Georgia, Alabama, Mississippi, North Carolina, and South Carolina.
  • Optimized Inventory Levels: Utilizing historical site data, repair frequencies, and seasonal trends, our inventory specialists dynamically adjust stock levels to match actual demand and reduce delays.
  • Rapid Replenishment: Daily shipping and replenishment cycles ensure vehicles and warehouses stay stocked with both fast-moving and specialty parts.


Fully Stocked Service Vehicles

  • Each technician’s truck is stocked daily with a carefully curated inventory of commonly-needed OEM parts, tools, and diagnostic gear.
  • This mobile inventory allows for efficient on-site repairs, reducing whole-service times and improving customer satisfaction.
  • Technicians can perform complex repairs without returning for parts, dramatically increasing first-time fix rates.


Comprehensive Parts Coverage

  • OEM Components: We exclusively use Original Equipment Manufacturer parts to maintain equipment integrity and warranty compliance.
  • High-Demand Spare Parts: Bearings, valves, sensors, heating elements, filters, and other wear-prone components are consistently replenished based on usage patterns.
  • Specialty & Hard-to-Find Parts: Our supply chain relationships with manufacturers enable procurement of rare or discontinued parts, keeping even legacy equipment operational.


Loaner Equipment Program

  • For repairs requiring extended downtime, BERCO offers a loaner equipment program designed to keep your store’s beverage and hot food service running without interruption.
  • Loaner units include popular models of coffee brewers, frozen beverage dispensers, ice machines, and warming equipment.
  • This program is a valuable lifeline during significant repairs or equipment changeouts, ensuring uninterrupted customer service and revenue generation.


Benefits of BERCO’s Inventory Strategy

  • Reduced Repair Cycle Time: Ready parts and tools expedite repairs, minimizing customer disruption.
  • Increased First-Time Fix Rate: By arriving fully equipped, technicians resolve issues on first visits more than industry averages.
  • Cost-Efficiency: Stocking prevents emergency parts procurement costs and shipping delays.
  • Improved Planning: Data-driven inventory supports better forecasting and site maintenance scheduling.

Frequently Asked Questions about Inventory (FAQs)

  • How quickly can parts be delivered if not stocked locally?

    Most parts not available in local warehouses can be delivered overnight or within 24–48 hours, depending on the manufacturer’s distribution network.

  • Are all parts OEM?

    Yes. BERCO uses genuine OEM parts exclusively to protect your equipment’s warranty and performance.

  • How does the loaner equipment program work?

    When a repair requires extended downtime, BERCO coordinates delivery of a loaner unit to keep your equipment operational while repairs are underway.

  • Can BERCO support parts needs across multiple states?

    Yes. Our warehouse network and field technicians cover Florida, Georgia, Alabama, Mississippi, North Carolina, and South Carolina, ensuring coordinated parts availability across your chain.